Page 153 - City of Arlington FY19 Adopted Operating Budget
P. 153
General Fund
Scorecard
Libraries FY 2016 FY 2017 FY 2018 FY 2019
Key Measures Actual Actual Estimate Target
Volunteer service hours 31,914 24,002 31,700 25,000
Citizen satisfaction with overall library services [annual
survey] 92% 89% 92% 90%
Visits per capita 3.4 3.2 5.5 5.5
Circulation per capita 5.44 5.67 6.5 6.5
Circulation of Digital materials 226,365 226,929 270,713 270,800
Library web site visits 1,082,735 679,321 713,287 1,000,000
Library materials per capita 1.72 1.7 1.8 1.8
Grant and gift funds as a percentage of total general fund
allocation 12% 10.79% 6.5% 6.5%
Circulation of Picture & Board Books 392,401 365,326 476,432 488,343
Circulation of Read it Again Kits 2,119 2,148 2,750 2,800
Library Customer satisfaction with overall East Arlington
Branch library services 76% 96% 90% 90%
Overall Library facility satisfaction rating (excellent/good) New Measure
in FY 2017 91% 90% 90%
Staff Training Development Hours New Measure in FY 2018 2,000 2,104
% of children (birth to 12th grade) completing the first level
goal for participating in Summer Reading Club New Measure in FY 2018 75% 75%
% of total registered borrowers with account activity in the
last 12 months New Measure in FY 2018 50% 50%
% of new library account with active use in the last 12
months New Measure in FY 2018 50% 50%
Community connections contact hours (community
outreach programming, information sessions, and
community meetings) New Measure in FY 2018 1,128 1,162
Library Expenditures
Actual Budgeted Estimated Adopted
FY 2017 FY 2018 FY 2018 FY 2019
Administration $ 2,395,320 $ 2,028,604 $ 2,059,816 $ 1,892,993
Operations & Facility Mgmt. 2,282,799 2,478,743 2,553,166 2,577,447
Content & Technical Services 2,271,036 2,325,360 2,282,963 2,407,863
Prog. Mgmt. & Comm. Engagement 1,402,932 1,616,919 1,484,664 1,584,787
TOTAL $ 8,352,087 $ 8,449,626 $ 8,380,609 $ 8,463,090
2019 Adopted Budget and Business Plan 138 City of Arlington, Texas