Page 254 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

Public Works - Department Goals

CITY-WIDE GOAL: Achieve “best in class” recognition for the development and
implementation of a strategic management system that fosters and demonstrates values of
excellence, innovation, integrity, teamwork, and accountability.

Department Goal: Provide world-class services to residents, businesses, and visitors.

Implementation Strategy:
• Provide services for the safe and effective movement of vehicles throughout the city.
• Implement the City’s Comprehensive Plans recommendations through the Capital Improvements
Program (CIP).
• Maintain Superior Water Rating.

CITY-WIDE GOAL: Emphasize “future readiness” tech initiatives through business unit and
City Department Overview
Corporate Leadership Team collaboration.

Department Goal: Utilize and integrate technology to advance operational processes, department
performance, and customer service.

Implementation Strategy:
• Continue implementation of the Enterprise Asset Management system (EAM).
• Enhance transparency and communication of CIP project progress and status.
• Evaluate internal processes that can be improved utilizing existing technology.

CITY-WIDE GOAL: Develop a highly qualified, motivated, well-trained, and innovative work
force to serve the needs of an evolving community by solidifying a learning culture and
implementing recommendations from the City of Southlake’s Organizational Learning and
Development Strategic Operations Plan.

Department Goal: Seek training, development, and growth opportunities to enhance department
readiness and resiliency.

Implementation Strategy:
• Develop a plan to retain, grow, and attract employees through volatile job market conditions.
• Cross-train employees across divisions to deepen core services knowledge and skill sets.
• Continue the implementation of internal matrix teams to address on-boarding, employee engagement,
and other high-risk initiatives.

254 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 255