Page 84 - CITY OF WATAUGA, TEXAS ANNUAL BUDGET PORTRAIT

Information

Technology

Mission Statement

To provide for the operations and development of the City through the implementation and support of cost-
effective technologies which enhance the efficiencies of City staff while facilitating effective information flow
between the City and its citizens.

Department Overview

The Information Technology department handles all aspects of networking, hardware and software,
telecommunications, web site management, cable channels, audio/video, building security, technical support,
and public information.

Information Technology provides and supports desktop access to general purpose software tools, business
applications and adapt across multiple computing platforms, and external services, data, or applications.

Provides “on demand” service and support for system and security administration, problem resolution or
coordination, acquisition research and assistance, and information requests relative to tools, data, and
applications.

Highlights/Achievements for FY2025

• MFA Solution for CJIS Connected Systems
• Executime Deployment
• Code Migration from v4 to v5 of MyGov
• Re-Implementation of MyGov Code
• Fire Apparatus MDT Replacements
• Police Door Access Controller Replacement
• New Firewall Install at Parks Facility
• Permits and Licensing to Tyler Technologies
• Permits and Licensing back to MyGov
• MyGov Liens Module
• Library Central Desk
• Replace Finance and other Servers
• Exchange Hybrid to Hybrid Subscription
• Yearly Cyber Security Training
• Watauga Fest Videos
• Shop Local Campaign (Where in the World is Carmen Watauga)
• Certified Public Communicator (Maribel)

Goals/Objectives for FY2026
 PC Replacements
 S2 Door Access Controller Replacement
 Adobe Acrobat Conversion to Subscription
 Server Replacement (WFH Server)
 Phone System Renewal
 ADA Web Site Compliance
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