Page 167 - CITY OF WATAUGA, TEXAS ANNUAL BUDGET PORTRAIT

Public Works –

Water Distribution

Division

Mission Statement

The mission of the City of Watauga Water Department is to provide the highest quality and quantity of water by
collecting bacteriological water samples monthly, repairing main breaks, and flushing mains to ensure safe drinking
water while providing world class customer service to our citizens.

Department Overview
• Maintain 111 miles of water mains in the system.
• Provides water quality that meets or exceeds requirements set forth by the Texas Commission on
Environmental Quality (TCEQ).
• Repairs leaks on mains and service lines to prevent loss of water and revenues.
• Repairs on fire hydrants and main line valves.
• Provides the highest quantity of water.
• Perform preventive maintenance hydrant/valve exercising.
• Strive to provide a world class customer service attitude.

Highlights/Achievements for FY2025
• Collected 300 routine bacteriological water samples.
• Collected quarterly nitrate/trihalomethane samples.
• Maintained 113 miles of water mains in the system.
• Flush dead end water mains monthly to ensure a high quality of water.
• Quarterly water main valve exercising.
• Water Tower tank cleaning and annual TCEQ Inspection.
• Revised Water Conservation/Drought Contingency Plan.
• Maintained a water loss percentage less than 10%.
• TCEQ Lead and Copper Sampling and EPA Lead and Copper Inventory.
• Delivered the Consumer Confidence Report to citizens.
• Monitored disinfection levels daily as required by the Texas Commission on Environmental Quality.

Goals/Objectives for FY2026
• Maintain compliance and excellent water quality through TCEQ rules and regulations.
• Water leaks will be repaired in a timely manner.
• Staffing recruitment and retention.
• Provide excellent staff training and safety.
• Continue to provide world class customer service to citizens.

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