Page 169 - CITY OF WATAUGA, TEXAS ANNUAL BUDGET PORTRAIT

Performance Measures

Workload Indicators FY2024 FY2025 FY2025 FY2026
Actual Adopted Projected Target
Number of water service calls 91 110 124 100
Miles of water lines maintained 113 113 113 113
Number of fire hydrants maintained 696 710 698 700
Number of line locate calls 64 60 85 70
Number of water turn on/off’s 44 45 19 30
Number of water samples taken 300 300 300 300

FY2024 FY2025 FY2026
Measurement Strategic Goal Measure
Type Goal Actual Goal Projected Goal
% of emergency calls # 2. Expand public
responded within 30 safety through non- Efficiency 100% 97% 100% 97% 100%
minutes or less. enforcement efforts.
% of non-emergency # 2. Expand public
calls responded safety through non- Efficiency 100% 98% 100% 98% 100%
within 24 hours or enforcement efforts.
less.
% of main breaks # 2. Expand public
repaired within 24 safety through non- Efficiency 100% 100% 100% 100% 100%
hours or less. enforcement efforts.
Maintain water # 2. Expand public
samples complying safety through non- Efficiency 100% 100% 100% 100% 100%
with quality enforcement efforts.
standards to 100%.
% water # 2. Expand public
unaccounted for safety through non- Efficiency <10% 1% <10% 3% <10%
(water loss rate). enforcement efforts.

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