Page 157 - CityofSouthlakeFY26AdoptedBudget
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City of Southlake Scorecard
Safety & Security
Measure Target Current Previous Previous Source Timing
Period Period Period
Citizen Rating > 95% 97% 97% 96% Southlake Biennial
Percent of Citizen Current
respondents rating Satisfaction Period: 2023
performance in Survey Strategic Direction
“achieving the
highest standards in
safety and security as
excellent, very good,
or good.
Police & Fire CALEA CALEA CALEA CALEA Commission on Every 4 Years
Accreditation Gold Gold Gold Gold Accreditation for Current
Status of Standard Standard Standard Standard Law Enforcement Period: 2021
accreditation through Agencies
established law
enforcement and fire CFAI CFAI CFAI CFAI Commission on Every 5 Years
protection programs
Accredited Accredited Accredited Accredited Fire Accredita- Current
Agency Agency Agency Agency tion International Period: 2025
Fire ISO Rating ISO 1 ISO 1 ISO 1 ISO 1 Texas Around Every
Insurance Service Department of 10 Years
Office (ISO) Insurance Current
assignment for Period: 2024
Public Protection
Classification rating
(1 highest rating -10
lowest rating)
NIBRS Crime Rate Persons Persons Persons Persons City of Southlake Annual
Crime incident < 4.0 2.2 3.23 3.06 CAD/RMS Current
data per thousand Property Property Property Property Period: 2024
for crimes against < 17 16.3 16.2 16.9
persons, property, Society Society Society Society
and society < 6.0 6.5 5.8 4.31
Fire Dept. CPR Save > 12.4% 9.50% 5% 33%* City of Southlake Annual
Rate ESO and Local Current
Percentage of Hospitals Period: 2025
patients who survive *Previous
cardiac events due to calculation
CPR methodology
Fire Dept. ST < 40.00 31.1 32.19 22.17 City of Southlake Annual
Elevation Minutes Minutes Minutes Minutes ESO Data and Current
Myocardial Infarction Local Hospitals Period: 2025
Time required to
assess, transport
patient with STEMI-
type heart attack
School Safety 1:500 1:441 1:552 1:472 CISD and Annual
Officer to student Southlake Police Current
ratio Department Period: 2025
FY 2026 City of Southlake | Budget Book 157
