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Budget Year Target (2026) 150

Performance Measure 4 .1. 2: Percentage of UCR Par t 1 offenses cleared.

Ac tual 2020 28%
Ac tual 2021 43%
Ac tual 2022 42 %
Ac tual 2023 43%
Prior Year Ac tual (2024) 43%
Current Year Estimate (2025) 58%
Budget Year Target (2026) >45%

Performance Measure 4 .1. 3: Average Priority 1 response time (call dispatch to arrival).

Ac tual 2020 3:14
Ac tual 2021 3:15
Ac tual 2022 3:04
Ac tual 2023 3:01
Prior Year Ac tual (2024) 4:15
Current Year Estimate (2025) 4:09
Budget Year Target (2026) <5:00

Objec tive 4 . 2: Maintain positive citizen satisfaction by utilizing real- time feedback tracking on targeted calls for
ser vice.

Performance Measure 4 . 2 .1: Percentage of positive citizen satisfaction score.

Prior Year Ac tual (2024) N/A
Current Year Estimate (2025) 93%
Budget Year Target (2026) 90%

FY 2025-2026 Annual Budget | Colleyville Page 145