Page 313 - Bedford-FY25-26 Budget

Name FY2023 FY2024 FY2025 FY2025 FY2026 FY2025
Actual Actual Amended Projected Budgeted Amended
Budget Budget vs.
FY2026
Budgeted (%
Change)
Total Capital Outlay: $141,622 $117,433 $0 $0 $0 0%
Total Information Technology: $1,179,690 $1,228,191 $1,408,452 $1,377,934 $1,107,402 -21.4%
Total Support Services: $1,179,690 $1,228,191 $1,408,452 $1,377,934 $1,107,402 -21.4%
Total Expenditures: $1,179,690 $1,228,191 $1,408,452 $1,377,934 $1,107,402 -21.4%

Performance Measures

ACTUAL TARGET PROJECTED TARGET
MEASURE TYPE
23/24 24/25 24/25 25/26
# of Service Requests Input 1,592 2,200 1,750 2,000
# of Servers Managed Input 35 35 35 35
# of PC Clients Managed Input 380 380 380 380
# of Mobile Devices Managed Input 200 200 200 200
Network Service Uptime Ef ciency 98% 99% 98% 99%
Tier 1 Application Uptime Ef ciency 95% 99% 98% 99%
% of staff completing Cybersecurity training
within 30 days of hire Ef ciency 100% 100% 100% 100%
Effectiveness &
Service Request Satisfaction Rate 78% 90% 80% 90%
Outcomes

City of Bedford, TX | Proposed Budget FY 2025-2026 Page 313