Page 30 - Bedford-FY25-26 Budget

Area 4 — Organizational Excellence
Excellent performance requires aligning efforts that drive internal effectiveness with those that
create external impact. Bedford is committed to becoming a High(er) Performing Organization
that delivers exceptional service to customers.
Strategic Initiatives
Ensure high-quality, responsive service is provided through ef cient and effective
processes.
Invest in staff and create a high performing organization.
Set the example for regional leadership and collaboration.
Leverage the use of technology to enhance ef ciency and productivity.

Area 5 — Communicate & Engage with Citizens
Communities function best when supported by a committed and involved citizenry working in
tandem with a responsive and transparent local government. Bedford engages the community in
City government by providing timely and accurate information in numerous formats about
services, actions, and decisions.
Strategic Initiatives
Promote con dence in the expenditure of public funds by informing, educating, and
involving citizens in their local government.
Promote understanding of city government through education and public participation.
Develop and implement a coordinated communication and engagement plan that will
better allow the City to share information about its work, as well as obtain feedback from
those the City serves about community priorities and public services.

City of Bedford, TX | Proposed Budget FY 2025-2026 Page 30