Page 273 - CityofWataugaAdoptedBudgetFY25

Performance Measures

Workload Indicators FY2023 FY2024 FY2024 FY2025
Actual Adopted Projected Target
Number of water service calls 99 110 97 100
Miles of water lines maintained 111 111 111 113
Number of fire hydrants maintained 680 680 700 710
Number of line locate calls 57 60 64 60
Number of water turn on/off’s 27 40 50 45
Number of water samples taken 300 300 300 300

FY2023 FY2024 FY2025
Measurement Strategic Goal Measure
Type Goal Actual Goal Actual Goal
% of emergency calls # 2. Expand public
responded within 30 safety through non- Efficiency 100% 95% 100% 95% 100%
minutes or less. enforcement efforts.
% of non-emergency # 2. Expand public
calls responded within safety through non- Efficiency 100% 95% 100% 95% 100%
24 hours or less. enforcement efforts.
% of main breaks # 2. Expand public
repaired within 24 safety through non- Efficiency 100% 98% 100% 98% 100%
hours or less. enforcement efforts.
Maintain water # 2. Expand public
samples complying safety through non- Efficiency 100% 100% 100% 100% 100%
with quality standards enforcement efforts.
to 100%.
% water unaccounted # 2. Expand public
for (water loss rate). safety through non- Efficiency <5% 2% <5% 3% <5%
enforcement efforts.

Public Works – Water Distribution Division at a Glance

Location: FY2025 Full-time
Budget: Employees:
Water Tower
7800 Virgil $2,912,840 8.75
Anthony Blvd.

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