Page 160 - CityofKellerFY25Budget

FIRE DEPARTMENT

DEPARTMENT DESCRIPTION:

The mission of Keller Fire Rescue Department is to provide professional emergency services with pride through Preparation,
Prevention, and Education, to assure a safe and quality environment for the citizens of Keller. Keller Fire Rescue is divided into
four divisions: Administration, Fire Operations, Emergency Medical Services, and the Office of Emergency Management. The
Fire Chief provides direct oversight and leadership for the entire department and serves as the Emergency Management
Coordinator. Fire Operations Division is led by a Deputy Chief who manages the Emergency Medical Services Division and
provides direct supervision over three Operations Battalion Chiefs and the Chief Training Officer. The Chief Training Officer
serves as the Fire training coordinator and Safety officer. The Fire Prevention Division is led by the Fire Marshal. The Fire
Marshal and Fire Inspector work closely with the city’s Development Review Committee to ensure compliance with all fire code
issues. They also keep developers, builders, and business owners apprised of code requirements to ensure life safety systems
and code-mandated requirements are met. The Administrative Secretary is a civilian employee whose role is to address citizen
inquiries and assist with tracking departmental financial transactions.

DEPARTMENT OBJECTIVES:
1. Enhance Emergency Response Capabilities
2. Enhance Community Outreach Programs
3. Optimize Resource Management
4. Strengthen Community Relationships
5. Improve Training and Staff Development

DEPARTMENT GOALS:
1. Achieve an average response time of 5 minutes or less for 90% of emergency calls
2. Conduct quarterly training sessions and ensure 100% participation from all personnel
3. Increase public participation in fire department events (ie open houses and health fairs)
4. Enhance equipment and maintenance schedules to reduce downtime through a proactive maintenance program
5. Establish formal partnerships with local organizations to support fire prevention and safety initiatives
6. Ensure fire personnel are equipped with the latest skills and knowledge by promoting a culture of continuous improvement.
7. Establish a culture where every member feels valued, respected, and empowered to excel

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