Page 211 - CityofColleyvilleFY25AdoptedBudget
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Departmental Goals & Objectives (continued)
            Goal 3: Improve Case Management Technology          Goal 4: Promote Organizational Grow th and Employee
                 Objective 3.1: Enhance the ef ciency and accuracy of  Retention
                 online payment processing to minimize delays.      Objective 4 .1: Update the  ve-year strategic plan to
                     Performance Measure 3.1.1: Number of online    align with the evolving needs of the court and
                     payments processed.                            enhance operational ef ciency.
                                                                         Timeline: End of FY25

                                                N/A
                                                                    Objective 4 .2: Provide continuous mentoring,
                    Prior Year Actual (2023)
                                                                    support, and training opportunities to staff, fostering
                                                N/A
                                                                    professional growth and success.
                    Current Year Estimate (2024)
                                                                         Performance Measure 4 .2.1: Staff retention
                                                2,389
                    Budget Year Target (2025)                            rate.
                                                                                                    N/A
                                                                        Prior Year Actual (2023)
                 Objective 3.2: Implement automated phone                                           N/A
                 noti cations to inform defendants about citations      Current Year Estimate (2024)
                 and court deadlines.                                                              100 %
                     Timeline: Early FY25 (Jan-Feb)                     Budget Year Target (2025)

                 Objective 3.3: Reduce the number of outstanding    Objective 4 .3: Regularly review court operations and
                 citations by improving compliance through effective  processes to identify and implement ef ciency
                 case management and timely noti cations.           improvements.
                     Performance Measure 3.3.1: Number of                Performance Measure 4 .3.1: Number of
                     outstanding citations.                              process improvements implemented annually.

                                                                         Prior Year Actual (2023)   N/A
                                                N/A
                     Prior Year Actual (2023)
                                                                                                    N/A
                                                                         Current Year Estimate (2024)
                                                N/A
                     Current Year Estimate (2024)
                                                                                                     2
                                                                         Budget Year Target (2025)
                                                686

                     Budget Year Target (2025)







































                City of Colleyville | Budget Book 2025                                                     Page 211
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