Page 105 - CITY OF AZLE, TEXAS

DEPARTMENT ACCOUNT
Code Enforcement 01-621

PURPOSE STATEMENT:
The mission of the Code Enforcement Department is to contribute to a high quality of life by providing and
maintaining a sound, user-friendly system to assist persons involved in development and to protect the health,
safety, and welfare of citizens.

GOALS AND OBJECTIVES:

1. Provide prompt, friendly, and effective customer service to all customers - citizens, business owners, and
property owners.
2. Respond to calls, emails or complaints within 1 working day.
3. Conduct quality inspections upon notification of a violation, and apply consistent interpretations of zoning,
building and development ordinances.
4. Re-inspect all violations on the due date of compliance (not include weekends).
5. Strive for 97% compliance with door hangers or verbal communication with property owners.
6. Increase community awareness and education of common code violations through public information activities
(website, periodic meetings with property owners and contractors).
7. Encourage voluntary compliance for property code violations.
8. Support staff's continued professional development and ability to maintain required licenses and certifications
through professional training (Code Enforcement & Stormwater Prevention).
9. Support Building Board of Adjustment (BOA) with any cases for substandard structures or appeals.
10. Continue support of Neighborhood Clean-up days to assist with voluntary property maintenance.

KEY POINTS OF PROPOSED BUDGET:
Personnel: Increase due to impact of FY 24 step increases, pay plan market adjustment, and increased
benefits costs.
Increase requested to overtime for staff participation at cleanup events.
Supplies: Increase requested to purchase food for City-wide cleanup events.
Increase requested for fuel purchases.
Services: Increase requested to cover higher costs associated with code violation abatement.

KEY INDICATORS OF PERFORMANCE: FY 22-23 FY 23-24 FY 24-25
Actual Estimate Projection
1. Respond to complaints within 1 business day 95% 96% 97%
2. Re-inspect properties on the due date of compliance 95% 96% 97%
3. Achieve Code Enforcement Officer Certification (one officer) 0% 100% 100%

City of Azle FY 2024-2025 Budget 94