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WATER UTILITIES

DEPARTMENT DESCRIPTION:
The Water Utilities operation oversees the delivery of quality drinking water to the citizens of Keller from our wholesale water
provider, the City of Fort Worth (CFW). Responsibilities include water sampling and testing, water delivery, inspections, and all
associated tank, pump station, and pipeline maintenance. The operation provides for the funds necessary for the CFW contract,
as well as cash-funding of water system capital improvement projects. Included in Water Utilities are divisions for Water
Production and Water Distribution.

DEPARTMENT GOALS:
1. Provide high quality customer service.
2. Ensure a safe, appropriately operated, and well maintained water system which exceeds regulatory standards.

DEPARTMENT OBJECTIVES:
1. Continue implementation of LCRR regulatory compliance for public water systems.
2. Maintain public water system regulatory monitoring and testing as required.
3. Deliver on ARPA funding commitments.
4. Audit department operations to ensure MS4 compliance.
5. Begin first stage of UCMR5 water testing.
6. Recruit and train new staff.
7. Continue to partner with other local agencies, trade associations, and cooperative purchasing groups.

SERVICE LEVEL ANALYSIS:
FY 2023-24
FY 2021-22 FY 2022-23 FY 2022-23 Adopted
PERFORMANCE INDICATORS Actual Budget YE Proj. Budget
% of monthly bacteriological samples
testing negative for coliform organisms 100% 100% 100% 100%
% of water infrastructure within 80% of
planned life 86.30% NEW 86.40% 86.50%
% of Hydrants Flushed/Exercized 2.30% NEW 2.90% 5.0%

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