Page 215 - FY 24 Budget Forecast at Adoption.xlsx
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CUSTOMER SERVICES DEPARTMENT

                                FIELD SERVICES DIVISION (200-71-712)



            DIVISION DESCRIPTION:
            The Customer Service/Field Services Division is responsible for field activities for utility billing duties which includes meter
            reading, customer connects and disconnects, customer transfers, and investigations of billing inquiries. The Field Services
            Division is also responsible for new meter installation and meter maintenance. Which includes activities such as new meter
            sets, state mandated testing and replacement programs, electronic troubleshooting, meter box replacement and maintenance.



                                              EXPENDITURE SUMMARY


                                                                                         FY 2023-24
                                                 FY 2021-22    FY 2022-23   FY 2022-23    Adopted      Budget
            EXPENDITURES BY CATEGORY:              Actual       Budget       YE Proj.     Budget     Variance ($)



             Personnel services                $            330,727  $         346,595  $        352,940  $          334,845  $        (11,750)


             Operations & maintenance                        383,533             407,143            403,743              406,643                  (500)

             Services & other                                  48,948               52,062              53,470                  57,801                5,739


             Capital outlay                                           –                        –                      –                       –                     –



             TOTAL                             $            763,207  $         805,800  $        810,153  $          799,289  $           (6,511)


                                                PERSONNEL SUMMARY
                                       (Full-time Equivalent Positions - Includes Vacant Positions)


                                                                                         FY 2023-24
                                                 FY 2021-22    FY 2022-23   FY 2022-23    Adopted      Budget
                                                   Actual       Budget       YE Proj.                Variance ($)
            BY POSITION TITLE:                                                            Budget

             Field Service Maint. Technician                         4.00                   4.00                   4.00                    4.00                    -
             TOTAL                                                 4.00                   4.00                  4.00                    4.00                    -





























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