Page 72 - CityofHaltomFY24Budget
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City Of Haltom City Annual Budget, Fy2024                       General Fund                                               City Of Haltom City Annual Budget, Fy2024                      General Fund




          INFORMATION TECHNOLOGY SERVICES
                                                                                                                                                                                            Actual      Adopted      Projected     Adopted
                                                                                                                                      EXPENDITURES                                          FY 2022     FY 2023       FY 2023      FY 2024
                    Mission Statement                                                                                                 Personnel                                             $604,128      $675,516     $675,516     $731,195
                                                                                                                                      Operations                                             304,898       471,550       443,596     391,950
                                                                                                                                      Total                                                 $909,026    $1,147,066    $1,119,112   $1,123,145
            IT Services is dedicated to providing secure, consistent, and reliable technological resources for
            the staff and community of Haltom City.                                                                                                                                         Actual      Adopted      Projected     Adopted
                                                                                                                                      STAFFING                                 Class Range  FY 2022     FY 2023       FY 2023      FY 2024
                                                                                                                                      Director of Information Technology       1301   87       1           1             1            1
              Accomplishment of FY2023                                                                                                Network Administrator                    1304   71       1           1             1            1

                                                                                                                                      GIS Analyst                              1303   62       1           1             1            1
                                                                                                                                      Web Administrator/Media Technician       1203   62       1           1             1            1
              •  Added 10 GIG connection from City Hall to PD for better transfer of videos to state and                              Computer Services Technician             1302   55       2           2             1            1
                  county agencies.                                                                                                    Computer Services Specialist             1305   59      0            0             1            1
              •  Migrated Finance to new city ERP Munis for better financial management.                                              Total                                                   6            6            6            6
              •  Added New city camera system to increase the expanding amount of security cameras the
                  city uses.                                                                                                                                                                          Actual    Actual     Actual   Target
              •  Added redundant wireless circuits from city hall to PD and from City Hall to FD1.                                                               PERFORMANCE MEASURES                 FY2021    FY2022    FY2023    FY2024
              •  Replace wireless data connections from FD1 to Wall Ave Tower, and Wall Ave Tower to FD2                                                Number of resolved service tickets             2,570     2,600     2,378     2,600
                  with newer more reliable wireless that will be used as a backup circuit.                                             Goal 7: Implement   Total technician hours spent resolving service tickets  5,140  5,200  4,756  5,000
                                                                                                                                                        Number of City Council meetings recorded/cablecast
                                                                                                                                                                                                                            23
                                                                                                                                                                                                                                       23
                                                                                                                                                                                                        22
                                                                                                                                                                                                                  25
              •  Updated PC’s in Public Works, Fleet, Animal Control, and the Parks Office maintaining best                           Innovation Technology   Number of programs produced               45        40        23         23
                  practice in PC lifecycle.                                                                                           Solutions for Security   Number of hours per day of programming cablecasted  8  8      4         4
              •  Completed and launched new city Website in September.                                                                  and Performance    Website Sessions                           328,000   300,000   264,000    280,00
              •  Completed six of 10 locations for internal fiber projects that brings city buildings into one                                          Website Pageviews                             766,000   700,000    516,00    550,000
                                                                                                                                                                                                                  400
                                                                                                                                                                                                                            256
                                                                                                                                                                                                                                      275
                                                                                                                                                        Number of web pages published for year
                                                                                                                                                                                                       461
                  location for high-speed connectivity.
              •  Continue to improve internal network infrastructure to meet growing needs of city staff and
                  maintain best practices.
              •  Provide visual documentation series on construction of new LEC and new City Hall.                                                 IT - Service Tickets and Hours                     HCTV - Cablecasts and Programs
                                                                                                                                      6,000    5,140     5,200                       6,000
                                                                                                                                      5,000                                          5,000  2024                    23
                                                                                                                                                                                                                    23
                  Objectives for FY2024                                                                                               4,000                                          4,000                          23
                                                                                                                                      3,000                       2,378     2,600    3,000  2023                    23
              •  Open new Law Enforcement Center in December 2023 with new technology that brings                                     2,000                                          2,000  2022                      25           40
                  public safety what they have been needing.                                                                          1,000                                          1,000                                             45
              •  Open new City Hall with the technology that is up to date and allows us to serve our citizens                           0     2,570     2,600    2,378     2,600    0     2021                     22
                  in a welcoming environment that has easy access to all departments.                                                          2021      2022      2023      2024               0       10      20       30      40       50
              •  Complete remaining 3 locations with internal fiber network by end of 2023.                                                          Service Tickets  Technican Hours
              •  Redesign redundant wireless circuits for the bests use and efficiency.                                                                                                          Programs Produced  Council Meetings Cablecasted
              •  Work on continuing network security and monitoring with the newer devices we have in
                  place.
              •  Migrate away from out outdated ERP system into Incode for UB and Munis for HR.
              •  Move forward with paperless document storage project for all city departments.
              •  Refresh Library Public PC with newer computers and standardize the monitors.
              •  Migrate Court into the newest Incode 10 for up to date court applications.
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