Page 200 - FY 2023-24 ADOPTED BUDGET

DIVISION SUMMARY FY 2023-24 BUDGET

Function Department Division Account
PUBLIC SAFETY POLICE COMMUNICATIONS/RECORDS 01-31-02

DIVISION DESCRIPTION:
The Communications and Records Activity provides radio communications services, telephone answering services, reports filing and maintenance services, and
report processing retrieval for all Police Department functions. The Communications and Records Communications Specialists, two Senior Communications
Specialists, the Police Services Supervisor, and a Commander - operates Activity is supervised by a Commander and the Police Services Supervisor. The Activity -
staffed by six full-time twenty-four hours per day and seven days per week.

DIVISION GOALS:
• To provide prompt radio communication services.
• To provide fast and efficient telephone answering service for the Police Department.

• To effectively maintain all police report information including accident reports and incident reports.
• To process and retrieve reports in an efficient manner.

DIVISION OBJECTIVES:
• To monitor expenditures and remain within + or - 5% of the Activity's budget allocation.

• To reduce the error rate to less than 1% on the teletype/computer.
• To dispatch calls for service within an average of 1 minute or less.
• To process all reports within one working day from the time received.
• To notify owners of vehicles being towed within three days of impoundment.

DIVISION MEASUREMENTS: ACTUAL ACTUAL ESTIMATED PROJECTED
2020-21 2021-22 2022-23 2023-24
Percent of Budget Expended 81.4% 83.4% 100.0% 100.0%
Error Rate Percentage on Teletype/Computer 0.63% 0.41% 0.40% 0.48%
Number of Police Calls Dispatched 14,529 14,102 13,800 14,144
Number of Police, ACO, Fire, and EMS Calls Dispatched 20,163 19,236 18,796 19,399

Number of Offense Reports Processed 1,178 1,370 1,532 1,360
Number of Offense Reports Processed Within One Day 3.2 3.8 4.2 3.7

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