Page 169 - Watauga FY22-23 Budget

GENERAL FUND

DEPARTMENT: ADMINISTRATION
DIVISION / ACTIVITY: INFORMATION TECHNOLOGY – FUND 01-050
LOCATION: HOURS OF OPERATION:
7105 Whitley Road Monday – Friday 8:00 A.M. – 5:00 P.M.
Watauga, Texas 76148 Continuous on-call service.
Phone Number: 817-514-5824
MISSION / PROGRAMS / SERVICES:
Mission: To provide for the operations and development of the City through the implementation and
support of cost effective technologies which enhance the efficiencies of City staff while facilitating
effective information flow between the City and its citizens.

Programs and Services:
• Networking, Hardware and Software, Telecommunications, Web Site, Cable Channel,
Audio/Video, Building Security and Technical Support and Public Information.

FY2021-2022 HIGHLIGHTS / ACHIEVEMENTS:

• Server Replacements
• City-Wide network switch replacements
• Animal Shelter Surveillance
• Implement new DR backup server
• Migrate Exchange to the Cloud
• Council AV upgrade – Webex
• Completed Workstation replacements
• Deploy new Tyler Content Management Server
• Redesigned Intranet landing page
• Main City Website re-designs
• Implemented Asset Management Software
• Police and Fire Cradlepoint replacements

FY2022-2023 GOALS/ OBJECTIVES:

• Replace Police MDTs
• Deploy NAS
• Enhance City-Wide cyber security
• Improve backup servers
• Develop more content for City’s YouTube and cable channel
• Continue to enhance employee intranet
• Deploy Windows 11

MAJOR BUDGETARY ISSUES AND OPERATIONAL TRENDS:

• Supply chain issues continue to impact part availability
• Increase in cost of products and services due to inflation
• Salary market rates potentially threaten employee retention efforts

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