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ADOPTED | BUDGET

Aquatic Park

Who we are

NRH2O Family Water Park strives to create lifelong guests by providing a memorable family experience through
unparalleled guest service in a safe, friendly and clean atmosphere. This includes examining the entire operation
from the guest perspective and seeking to constantly improve this experience in order to create loyal guests. This
also includes focusing on overall park revenue versus expenses to ensure the fiscal sustainability of the water park
and the ability to continue to grow and innovate in future budget years.

What do we do

1 Provide a family entertainment experience 5 Develop nationally recognized park and staff
2 Develop community relations and partnerships 6 Provide local youth initial job opportunities
3 Promote the NRH2O brand throughout DFW 7 Develop future community leaders
4 Ensure a safe and clean venue 8 Expand the economic reach of NRH

Council Priorities

Quality Community Development & Revitalization x Sense of Community
Efficient & Effective Transportation System Targeted Economic Development
Safety and Security x Local & Regional Leadership
x Financial Stability Efficient & Effective Delivery of City Services
x Positive City Image Goals & Measures

FY 2021‐22 Top Accomplishments

 Completed repairs on 10 motors and pumps and refurbished sections of three park waterslides.

 Completed a new, comprehensive review of existing park Wi‐Fi capabilities in order to plan for future integration
with the water park Point of Sale system and increase guest service, safety and revenue generation.

 Finalized water park pricing for the 2022 season, allowing for a seasonal salary wage increase to be fully paid for.
This wage increase will aid the water park in the attraction, hiring and retention of the 350+ seasonal team
members it hires annually.

 2 of the full time water park maintenance team completed Amusement Industry Maintenance (AIMS)
certifications in the areas of attraction maintenance and inspections.

289 NRH | TEXAS