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ADOPTED | BUDGET
City Secretary
Top Performance Metrics
FY20/21 FY21/22 FY22/23 Target /
Performance Metric
Actual Revised Estimate Goal
Legislative Records (Ordinances, Resolutions, Minutes,
Contracts, Leases and Agreements, Property) 1413 1500 1600 1500
(Workload)
Open Records Requests
590 600 650 600
(Workload)
Scanned City Records (# of pages)
30,694 32,000 33,000 32,000
(Efficiency/Productivity)
Successful Election = #0 complaints filed with
Secretary of State 0 0 0 0
(Outcome)
Board and Commission Satisfaction = Reapplied for
Council appointment 97% 100% 100% 100%
(Outcome) Goals & Measures
Notes:
Permits Metric removed, A new ordinance and software reassigned permit processing to several departments.
New Metric ‐ Legislative Records
Open Records Requests numbers are down due to new Legislation (HB872) passed in April 2021 related to
access of utility billing records.
The FY21/22 Actual is an estimate on where we will be by the end of the year.
217 NRH | TEXAS
