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ADOPTED | BUDGET

City Secretary

Who we are

The City Secretary’s Office mission is to maintain accountability for enhancing governmental
excellence and transparency when serving the public, elected officials and city departments. The
office provides high quality services and delivers excellent customer service and maintains the
integrity of the election process, access to city records, facilitating the city's legislative process, and
recording local government history. The office ensures compliance with federal, state, and local
statutes.
What do we do

1 Deliver Exceptional Governing Body Support 5 Oversee Records Management (LGRA)
2 Coordinate Convenient & Efficient Elections 6 Ensure Public Information Compliance (PIA)
3 Manage Boards & Commission Appointments 7 Confirm & Provide Various Permits
4 Ensure Open Meetings Compliance (OMA) 8 Provide Internal & External Customer Service

Council Priorities

Quality Community Development & Revitalization x Sense of Community
Efficient & Effective Transportation System Targeted Economic Development
Safety and Security Local & Regional Leadership
x Financial Stability x Efficient & Effective Delivery of City Services
x Positive City Image Goals & Measures

FY 2021‐22 Top Accomplishments

 The office was awarded the TMCA's Municipal Clerk's Office Achievement of Excellence Award.
The Achievement of Excellence Award program recognizes the statutory requirements and
demands for the effective and efficient management of resources for proper governance by the
municipal clerk’s office. The award recognizes municipal clerk offices throughout the state for
compliance with federal, state and local statutes that govern standards necessary to fulfill the
duties and responsibilities of the office.

 Community Partnership with the University of North Texas Masters in Public Administration
Program (MPA). An intern completed lien/assessment project and outstanding record projects
and research.

 Staff was instrumental in assisting with the implementation of new ERP software. This included
the creation of forms and workflows that streamlined the permit process.

 In March, the office completed an off‐site document shred in compliance with state statutes. The
number of off‐site records requiring destruction continues to decrease as efforts continue to
assist departments to go digital when possible.
In November, the office worked with GovQa/WebQa (vendor) to onboard the Police Department,
 Municipal Court and Legal Department to our online Public Information Portal on the city's
website. Adding these departments have streamlined the Public Information Act request
process for both requestor and staff, thus providing enhanced government transparency.

215 NRH | TEXAS