Page 120 - HurstFY23AnnualBudget

APPROVED BUDGET FISCAL YEAR 2022-2023

• Support internal and external customers by serving as a repository of information
• Enhance public service delivery by building cooperative partnerships and working
relationships
• Investigate program and service enhancements to meet the changing needs of our
community and customer base
• Deliver customer service “The Hurst Way” to ensure exceptional public service delivery
with a financial sustainability and customer service focus

Objectives:

➢ Conduct joint elections with local jurisdictions, through Tarrant County, for cost efficiency

and customer convenience
➢ Maintain certification and training to meet statutory regulatory requirements
➢ Monitor department web page to ensure current and relevant information
➢ Publicize Council meetings and events

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

# of Full Time Positions 3 3 3
# of Part Time Positions 3 3 3

# of Seasonal Positions 0 0 3
Workload/Output:

Public Information Requests
processed 764 710 700
Meetings posted 50 48 48

Permits and Liens processed 78 94 90
Efficiencies:

Percent of Public Information
Requests responded to in less than
5 days 90% 90% 90%
Percent of meeting minutes
presented for approval by next
meeting 100% 100% 100%

120