Page 338 - CityofColleyvilleFY23AdoptedBudget
P. 338

Performance Measures



                                                                                         FY 2023
                              Performance Measures  FY 2018 FY 2019 FY 2020 FY 2021 FY 2022
                                                                                         Target
                             Percentage of pavement  23%    64%     12%    16%    23%     ≥20%
                                markings renewed
                             Percentage of street and  5%    2%     3%     2%      0%     ≥10%
                               traf c signs replaced
                             Percentage of facility work
                            orders responded to within  90%  92%    91%    93%    93%     ≥90%
                                one business day
                                Percent of internal
                             customers satis ed with  92%   89%     96%    96%    97%     ≥90%
                               facility environment
                             Percent of scheduled lane
                              miles of public streets  100%  100%  100%    96%    96%     ≥98%
                                     swept
                             Percentage of storm drain
                                 inlets inspected    51%     69%    56%    52%    52%     ≥50%
                              Percentage of drainage  New    1%     1%     3%      1%      ≥5%
                                 ditches cleaned   Measure

                            Percentage of water valves  11%  14%    19%    6%      9%      ≥5%
                                    exercised
                              Meter reading accuracy  98%    97%    99%    99%    98%     ≥98%
                            Scheduled wastewater line  96%  98%     97%    97%    97%     ≥95%
                               cleanings completed
                            Percentage of water meters
                                    replaced          2%     2%     4%     3%      2%      ≥3%





                                                       Vital Statistics




                                                                                     FY
                                      Vital Statistics  FY 2018 FY 2019  FY 2020  FY 2021
                                                                                    2022
                                        Quarterly
                                      inspections of
                                          public
                                                      New
                                       infrastructure  Measure  100%  100%   100%   100%
                                      within the two
                                     year maintenance
                                          bond
                                      Percentage of
                                     construction time  23%  30%     29%      19%   28%
                                       with City staff
                                         present









                City of Colleyville | Budget Book 2023                                                    Page 338
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