Page 284 - CityofColleyvilleFY23AdoptedBudget

6. Provide Investigations for all Criminal Offenses
2.1 – Provide responsive, ef cient city services

Utilize effective and thorough criminal investigation techniques in order to timely identify and apprehend offenders and work
toward clearance of most offenses. Detectives are charged with the timely, thorough, and effective follow-up of all criminal
offenses that occur in Colleyville by utilizing effective investigative techniques and available technology. The use of analysis,
technology and networking with other agencies in the area contribute to maintaining a high level of police service and a low
crime rate in our city.

Detectives investigate crimes and prepare cases in order to provide information to the District Attorney that will cause a successful
prosecution of perpetrators of criminal offenses.

Detectives should follow up with each crime victim within (3) days of a reported crime. This insures that no evidence is lost or lead
is overlooked that might assist in the crime being solved. The Victim Liaison provides information regarding counseling for victim
children through our child advocacy partner agencies, referrals to social service agencies for victims of violent crime, or assisting
victims with property recovery. Crime Victims’ Compensation assistance is also provided.

7. Ef cient Processing and Management of Physical Evidence and Recovered Property
2.1 – Provide responsive, ef cient city services

Colleyville Police Department Detectives conduct some crime scene investigations; package evidence and transport to the crime
lab for analysis; ensure integrity of evidence is maintained. Outside agency partners typically handle major crime scene
investigations. The Property Evidence Technician will continue to utilize best practices for the handling and processing of both
physical evidence and recovered property stored in the department’s property room.

8. Provide School Safety and Security
6.2 – Establish a culture of mutual trust and respect

School Resource Of cers effectively partner with school district employees, parents, and students to maintain security at school
campuses and contribute to the quality level of education in the Grapevine-Colleyville and Keller Independent School Districts.
SROs provide positive youth mentoring through instruction and informal contacts.

9. Enhance and Maintain Neighborhoods and Commercial Property through Effective Code Enforcement
4.1 – Protect Colleyville’s semi-rural residential character

Code Enforcement proactively identi es and is responsible for facilitating community compliance with city codes including
zoning, environmental, health and safety, nuisance, signage, landscaping, tree preservation, and building codes for both
residential and commercial properties.

10. Process all Open Records Requests
1.3 - Assure convenient access to public information

Records personnel processes all open records requests according the legal guidelines set forth by the Texas Open Records Act and
the Attorney General’s rulings. Records personnel manage all police records including distribution, data entry, record sealing,
expunctions, and other required reporting processes in strict adherence to the Department of Public Safety Uniform Crime
Reporting guidelines and the Texas State Library Standards for Records Retention.

11. Provide Telephone and Walk-in Reception of all Citizen Requests for Service
2.1 – Provide responsive, ef cient city services

Records personnel conduct initial intake for police services requests. Staff provides general service information, routes non-
emergency service calls to NETCOM dispatch and provides community services such as ngerprinting, medication disposal,
solicitation permit processing, and animal permits.

City of Colleyville | Budget Book 2023 Page 284