Page 283 - CityofColleyvilleFY23AdoptedBudget

duties with the proper respect and empathy. The mission of the Colleyville Police Department is to provide exceptional police
services, in partnership with the community, ensuring safe and secure neighborhoods that support Colleyville’s unique quality of
life.

Core Ser vices

To successfully accomplish the duties of the of ce, the Police Department is responsible for the following core services:

1. Protect and Preserve the Safety of Neighborhoods
2.1 – Provide responsive, ef cient city services

The Police Department utilizes a strategy called Omnipresence, or high visibility patrols, to ensure that the community is
protected and that neighborhoods are safe. A high level of police service, unique to Colleyville, is provided through innovative
programs and technology to maintain and promote a safe and secure environment. Technology is utilized to provide real time
criminal intelligence information to our of cers. The bicycle patrol program consists of of cers that have volunteered for the
position in addition to their regular patrol duties. The program revolves around a commitment to community policing by
encouraging contact and interaction with the public, which facilitates problem solving and builds mutual trust and respect. These
of cers utilize bicycles to protect and preserve our residents and neighborhoods, visitors, parks, trails and retail establishments.

2. Timely Response to all citizen calls for Police Service
2.1 – Provide responsive, ef cient city services

Patrol of cers will maintain district responsibility allowing them to get to know the public they serve while ensuring rapid
response times for calls for service. As the city of Colleyville experiences growth, our resources will continue to be stretched. More
residences and businesses will mean additional workload for our employees. The department will need to maintain the current
course set by our staf ng plan to ensure that we continue to provide the service level our community expects and deserves. The
Department will continue to participate in NETCOM with Keller and Southlake to provide 911 communication services to allow for a
cost effective service delivery of timely responses to all citizen calls for service.

3. Promote Traf c Safety and Reduce Accidents on Roadways
2.1 – Provide responsive, ef cient city services

Patrol of cers will conduct traf c enforcement and awareness to change driving behaviors to help reduce accidents and make our
roadways safer. The Traf c Unit is dedicated to reducing the number and severity of traf c collisions within the City by utilizing a
community oriented-problem solving approach to traf c issues. The Traf c Unit proactively promotes traf c safety through proper
levels of enforcement and education along with high visibility of uniformed personnel. Radar signs are also used to educate drivers
of their speeds in various locations and encourage driver awareness. The Traf c Unit also participates in regional child passenger
safety seat education and installation programs.

4. Enhance Crime Prevention
1.1 – Actively involve and engage stakeholders

The Police Department will enhance crime prevention efforts through proactive business, neighborhood, and park checks. Patrol
of cers will actively patrol our entire community to ensure high visibility to enhance crime prevention and safety for all. Patrol
of cers will work with other City Departments, residents, business owners, and the school district in the development of crime
prevention initiatives, public education programs, and youth mentoring programs dedicated to crime prevention.

5. Focus on Community-based Policing
2.1 – Provide responsive, ef cient city services

The Colleyville Police Department has a continued focus on community-based policing dedicated to forming interactive
community partnerships in order to build trust and foster collaboration. Patrol of cers will provide exceptional police services, in
partnership with the community, ensuring safe and secure neighborhoods that support Colleyville’s unique quality of life.

City of Colleyville | Budget Book 2023 Page 283