Page 155 - CITY OF AZLE, TEXAS
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DEPARTMENT                                   UTILITY FUND                                   ACCOUNT
            Utility Administration                                                                          02-503

            PURPOSE STATEMENT:
            Promote efficiency and effectiveness in Utility Fund operations by formulating and monitoring performance
            objectives, assisting Utility Fund departments to manage their annual budgets, and managing operations.







            GOALS AND OBJECTIVES:
            Maintain current water and sewer rates.
            Prepare budget that maintains current or improved level of services in utility operations.
            Pursue cost effective measures in all departments.
            Respond to citizen inquires within 24 hours.













            KEY POINTS OF PROPOSED BUDGET:
            This is a new department in the Utility Fund and was implemented for a more transparent accounting of the
                 costs associated with the management and administration of the Utility Fund.

















            KEY INDICATORS OF PERFORMANCE:                                           FY 20-21 FY 21-22 FY 22-23
                                                                                       Actual   Estimate  Projection
            Percent of citizen complaints responded to within 24 hours                 97%       97%       100%
            Number of departments operating within budget                               5          6         6
            Percent of departments operating within budget                             85%       100%      100%
            Percent Utlity Fund below (over) budget                                    -1%        0%        0%
















            City of Azle FY 2022-2023 Budget                                                                  144
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