Page 106 - Microsoft Word - FY 2021 tax info sheet

ADMINISTRATION DEPARTMENT

ADMINISTRATION DIVISION (100-10-101)

DEPARTMENT DESCRIPTION:
The Administration Department's Administration Division consists of the City Manager, Administrative Services Manager and
Administrative Assistant. The Administration Division works with the City Council and its appointed boards and commissions to
develop, analyze, and implement policy direction, and to create, implement and monitor the City's budget and capital
improvements. The division provides leadership and direction for city departments and establishes expectations for service
delivery by all City employees. The purpose of the division is to maintain and enhance the partnership among citizens, elected
officials and city employees through efficient and effective management and delivery of all public services to Keller residents.

ADMINISTRATION GOALS/ACCOMPLISHMENTS:

1. Provide timely assistance and accurate information to the City Council, boards and commissions, residents and
staff members:
* Managed internal and public communication regarding COVID-19, developed organizational policies and procedures
to ensure the continuation of essential services and implemented orders issued from county and state officials.
* Conducted weekly department head meetings to allow City Manager to communicate City Council goals and
objectives and provide venue for staff to give updates and seek direction on ongoing projects and potential issues.
* Utilized City Council work sessions to conduct strategic planning budget meetings.
2. Support and implement the City Council's priorities, goals and objectives:
* Managed staff efforts to pursue and coordinate City Council-approved Economic Development projects, including
Trailhead at Bear Creek.
* Oversaw completion of Future Land Use Plan Update Project, coordinated City Council strategic planning session.
* Oversaw staff efforts on current and future Capital Improvement and other major projects including, but not limited to:
new Senior Center construction, Johnson Road reconstruction design, Bear Creek Parkway/Whitley roundabout,
North Tarrant Parkway and Lakeview shoulder/curb work to mitigate potential for future crashes, Hwy. 377 water line
improvements, Overton Ridge park development, Sports Park parking lot improvements, resumed design and
engineering work on the Old Town Keller Phase II project.
3. Ensure efficient and effective utilization of municipal resources in accordance with approved budget documents:
* Oversaw implementation of Keller TIRZ No. 2 along the Hwy. 377 corridor as a catalyst for private development and
funding source for future infrastructure needs.
* Reorganized Administration Department to allow for a new positions in the Communications Division.
* Included just over $3,250,000 for one-time sidewalk maintenance to remove backlog.
4. Support and provide the general direction and tools necessary for the city’s various departments to achieve their
goals and objectives
* Began transition to new financial software that will improve internal processes across all departments, includes
modern integration with other essential software programs and significantly enhances the customer portal for utility
billing.
* Overaw two-year compensation and classification study for all positions that corrected deficiencies and allowed
employees and supervisors the opportunity to review and update job descriptions and responsibilities.
* Provided a competitive combined merit/market increase for employees with less than 4% impact to the City's General
Fund.
5. Continue to meet or exceed service level expectations of the community:
* Initiated temporary interlocal agreement and feasability study to explore consolidation of Keller and Westlake fire
departments.
* Oversaw emergency response to Feb. 2021 Winter Storm Event.
* Worked with newly hired Police Chief to formulate plan to restore trust with community following a police misconduct
incident.