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Horizon Issues
Information Technology Solutions
IT Solutions is actively planning strategies for the following horizon issues in FY2022 and beyond. The strategies
will address:
· the continual rise of sophisticated cybersecurity attacks (phishing, ransom, etc.);
· planning for the new City Hall;
· deployment of the neighborhood Wi-Fi initiative;
· COVID’s impact on workforce retention;
· Managing remote work on alternating schedules in reduced office space;
· Balancing IT resource availability versus technology needs.
Library
Through the 2018 Bond Program, the construction of one new library will begin. The design of the Far Southwest
Library (still to be named) is scheduled for completion in December 2021 with construction to begin in February
2022.
In FY2021, the branch library at the Seminary location moved to La Gran Plaza and was named La Gran Biblioteca.
In FY2022, the Genealogy, Local History, and Archives (GLHA) division will move to the Seminary location. This
will provide better access and hours for the residents that use GLHA services.
The library will resume in-person, indoor programming in our library locations in FY2022. In addition, the
Community Engagement and Outreach division will be established.
Municipal Court
The following are the current identified Horizon Issues for the Municipal Court:
· Re-instate full-court services impacted by COVID;
· Redeploy fully operational community engagement programs;
· Continue analysis of case filing trends and service demands to determine impacts on staffing and
processes;
· Further evaluate the role and duties of the Marshal Division citywide;
· The future potential of joint court satellite locations with other departments;
· Begin exploring new case management solutions.
Neighborhood Services
The department continues to face the following challenges/opportunities:
Race and Culture Taskforce
Improving education outreach for housing programs to assist low-income residents
Affordable Housing Development
Review Multifamily Incentive policies, identify and recommend ways to increase the number of
units affordable to households at 0-30% AMI
Creation of affordable housing to keep pace with demand
Reliance on Grant Funds
80% grant-funded services
Increased demand for services for low-income residents and neighborhoods
Physical Space for Staff
Temporary Closure of Community Centers for Renovations
Managing of Cares Act and other COVID-19 related grants of $105 million.
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