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WATER UTILITIES: Craig Cummings, Director
Department Narrative Business Plan Goals and Objectives

The Water Utilities Department is responsible  Goal: Ensure Availability of Information, Programs, and City
for treating and delivering drinking water and Services
collecting wastewater for Arlington residents o Objective: Implement New Technology
and businesses. The Water Utilities  Goal: Improve Operational Efficiency
Department administers the billing system to o Objective: Organize to Improve Operational Efficiency
support these services. The mission of the  Goal: Support and Expand Programs to Reduce
department is to provide a continuous supply of Environmental Impacts
high-quality drinking water and ensure safe o Objective: Mitigate Operating Costs and Impact on
disposal of wastewater in a responsive, cost- Environment
effective manner while improving service to
citizens and planning for future needs. In Budget Highlights
addition, the Water Utilities Department  New Quality Assurance Specialist $91,628
coordinates water conservation programs and  New GapVax Crew $116,470
education, as well as provides geographic o 1 Senior Utility Technician
information support to other City departments. o 1 Lead Utility Technician
Divisions in the department include Customer
Care and Business Services, Operations (Field  New SSL ROW Program $457,336 (Offset)
Operations, Meter Reading, and Meter o 2 Water and Sewer Crew Chiefs
Services), Treatment (Water Treatment, o 1 Senior Utility Technician
Laboratory, and Water Resource Services), and o 3 Lead Utility Technicians
Engineering and Support Services (Engineering o 2 Utility Tech Apprentices
– Operations, Engineering – Planning,  One-time Funding for SSL ROW Program $421,000
Engineering – Design, Engineering –  One-time Funding for Bad Debt $300,000
Treatment, and Operations Support Services).  One-time Funding for Mail Processor $20,000
The divisions are supported by the  One-time Funding for Web Portal Enhancements $135,482
Administration, Financial Services, and  Increased Recurring Funding for PILOT $104,070
Communications staff.  Increased Recurring Funding for Franchise Fees $164,750

 Increased Recurring Funding for Debt Service $2,154,309
At A Glance  Increased Recurring Funding for Misc. Operating Expenses
 216 Authorized Positions $72,734
 Budget Break Down  Increased Recurring Funding for PT Staff and Pay
Personnel Services $17,674,487 Adjustment $95,994
Operating Expenses 129,877,766
Capital Outlay 986,000
Total $148,535,209

FY 2022 Adopted Budget and Business Plan 215 City of Arlington, Texas