Page 44 - Westworth Village FY21 Budget

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Goals and Objectives:

Goal: Provide proactive customer service
1. Objective: Notify residents at first alert of water leak through phone call, email, and
face-to-face notification.

Goal: Maintain the integrity of the city water supply system
1. Objective: Perform daily, weekly, monthly, and quarterly water sampling that meets or
exceeds TCEQ minimum standards
2. Objective: Have an average annual water loss of less than 10%

Goal: Reduction of biochemical oxygen demand and total suspended solids
1. Objective: Execute a monthly sanitary sewer cleaning program
2. Objective: Reduce city cost of sanitary sewer services from the City of Fort Worth

Performance Indicators:

Indicator FY 2019 Actual FY 2020 Projection FY 2021 Target
1 Beacon leak alerts within 24 hours 100% 100% 100%
Water samples meet or exceed TCEQ
2 100% 100% 100%
standards
3 Citywide water loss 6.89% 9% 8.5%
4 Linear feet of sewer cleaning 128,900* 89,200 60,000
5 Yearly average BOD 337 338 320

5 Yearly average TSS 297 300 310
*abnormal testing year resulted in additional line cleaning

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