Page 255 - N. Richland Hills General Budget
P. 255

Fleet Services


            Top Performance Metrics


                                                                                    FY17/18  FY18/19  FY19/20  Target /
                                    Performance Metric
                                                                                     Actual     Actual Estimate         Goal



             Annual number of preventive maintenance work orders.                      484        515         520        520





             Annual number of unscheduled work orders.                                1,448      1,500       1,400      1,500





             Number of hours staff spent on pickup, delivery, warranty, and recalls.   476        578         500        500





             Number of service calls by tire and wrecker services.                     50          58         45          45




             Number of vehicles/equipment in fleet versus previous years
             (measuring fleet creep).                                                  407        408         407        407
































             Notes:

































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