Page 351 - Hurst Budget FY21

CITY OF HURST

536 HCC FUND ADMINISTRATION 0111 ADMINISTRATION

GOALS, OBJECTIVES & PERFORMANCE MEASURES
Council Priorities:

☐Public Safety ☒Innovation
☒Economic Vitality ☐Redevelopment
☐Infrastructure ☒Leadership

Goals:
• Return to a profit status in 2021.
• Continue first class service with a more constricted spending budget.

Objectives:

• Investigate how operating procedures have changed at other venues due to the
pandemic.
• Reevaluate the 10-year Capital Improvement Plan to possibly increase the life of assets.
• Continue to maintain a zero overtime policy whenever possible

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

Full time employees 13 13 13

Workload/Output:

Annual events (including internal) 486 250 350
Effectiveness:
Overall client satisfaction survey
score (scale 1-5) 4.8 4.8 4.8
Efficiencies:
Food/beverage cost-of-goods sold
below industry standards 18% 18.3% 18%

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