Page 350 - Hurst Budget FY21

CITY OF HURST

536 HCC FUND ADMINISTRATION 0111 ADMINISTRATION

MISSION STATEMENT

Total guest satisfaction accomplished through energized and motivated employees,
flexible facilities, and superior standards. Our pledge is to support and foster the success
of each event by working in harmony with our customers’ expectations. Our support role
is to promote regional economic business enhancement through maximized facility
utilization.

DIVISION DESCRIPTION

The Hurst Conference Center’s state-of-the-art facility not only has all the amenities to make
guests feel comfortable, but its proximity to DFW airport, area attractions and lodging make it an
accessible venue. Expert in-house staff handle all the details and ensure event runs smoothly.
With over 50,000 square feet of event space, it is generously equipped for any kind of occasion.
From the contemporary design and fiber optic star-field lighting of the Lumiere Ballroom to the
cozy outdoor veranda, our social spaces combine contemporary design with classic elegance.
For important trade shows and meetings, the Executive Boardroom and gallery spaces are sure
to impress. At the Hurst Conference Center, you are not only getting an excellent location, you’re
getting a worry-free experience. Whether you are planning a wedding, business conference or
social event, our flexible and plentiful spaces create the perfect ambiance to captivate your
guests.

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Managed the operational and budget impacts of COVID-19 including:

o lowered expenses significantly to retain full time staff.
o incorporated virucide cleaning agents and new janitorial and food service
protocols to maintain a safer environment for attendees and staff.
o adapted offerings to continue to serve customers such as Mother’s Day dinners
to go and 7 Floor Movie Series.
th
 Converted 99% of facility lighting to LED, reducing electricity costs by an average of
50%.

FUTURE INITIATIVES

 Change our model to allow for hybrid events allowing smaller attendance with a virtual
meeting option with an ROI on the technology aspect.
 Foster greater client confidence through changes in cleaning procedures in relation to
COVID-19.
 Continue to lower expenses by self-promotion and the creation of internal events.

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