Page 264 - Hurst Budget FY21

CITY OF HURST

0228 FACILITIES
ENTERPRISE FUND COMMUNITY SERVICES MAINTENACE

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities:

☒Public Safety ☒Innovation
☐Economic Vitality ☐Redevelopment
☒Infrastructure ☒Leadership

Goals:
• Facility Services will continue to provide a responsive and seamless maintenance service
ensuring that we keep all facilities safe and attractive to use for all city employees and
citizens alike. Facility Services will also continue to emphasize quality and efficiency to
ensure that an aging infrastructure is maintained and in good repair.
• Project Management will also continue to provide construction administrative services to
build attractive public facilities for surrounding neighborhood and commercial
revitalization.

Objectives:
• Facility Services will continue to complete 75% of work requests, within seven days of
receipt, by committing to a culture of innovation and efficiency

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

Personnel 2 2 2

Workload/Output:

HVAC units 45 45 45

HVAC units replaced 1 1 1

Work requests processed 50 50 50
Effectiveness:

Work requests completed in 7 Days 90% 90% 95%
Efficiencies:
Work requests responded to in 8
hours 100% 100% 100%

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