Page 174 - Hurst Budget FY21
P. 174

CITY OF HURST


           GENERAL FUND                                   FIRE                             0551 EMS



                      Provide excellent and responsive services while delivering emergency care and
                       transport to the community.
                      Create innovative and efficient programs in order to provide excellent customer service.

               Objectives:

                      Maintain advanced medical protocols, training and equipment.
                      Maintain Ambulance Subscription Program.
                      Partner with local hospitals and regional organizations to enhance the continuity of care
                       from the time 911 is called until the patient leaves the hospital.



                                           PERFORMANCE MEASURES


                 Input:                                  PY Actual         CY Estimate          Projected


                 EMS Coordinator                              1                  1                   1
                 Firefighter/Paramedics                       9                  9                   9
                 Workload/Output:


                 EMS related incidents                     3,096               3,030               3,320

                 Ambulance transports                      2,174               2,160               2,190
                 Firefighter/Paramedics receiving
                 training                                    10                  10                 10
                 Ambulance subscribers                      980                 901                950

                 Effectiveness:

                 EMS response to incidents                 100%                100%                100%
                 Firefighter/Paramedics receiving
                 training                                  100%                100%                100%

                 Efficiencies:
                 Percent of EMS calls responded to
                 6 minutes or less.                          87                  85                 90
                 Average response time from 911 to
                 arrival                                  00:05:01           00:05:12            00:05:00














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