Page 91 - Colleyville FY21 Budget

the purpose of improving the urban environment, is an overarching goal of the Community
Development Department operations. Colleyville has been recognized as a “Tree City USA” by
the Arbor Day Foundation consecutively for the past 20 years. Community Development
proactively preserves and protects trees through construction and improvements.

The Urban Forester performs tree evaluations, tree inventories, and identifies maintenance
needs, in conjunction with the Parks Department, that increase the safety of park patrons and
property.

Performance Measures & Vital Statistics

FY 2021
Performance Measures FY 2016 FY 2017 FY 2018 FY 2019 FY 2020
Target
Percentage of residential
plan reviews completed in 75% 84% 45% 60% 47% ≥75%
seven days or less (was 5
through FY16)
Percentage of commercial
plan reviews completed in 80% 80% 51% 65% 60% ≥75%
seven days or less
(was 10 through FY16)
Percentage of inspections 98% 98% 90% 95% 98% ≥95%
performed within 24 hours
Percent of online
department survey N/A
respondents satisfied with 70% 100% [No longer N/A N/A N/A
used]
overall service

Vital Statistics FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Number of Inspections
9,977 9,978 11,981 10,519 7,321
Performed

89