Page 32 - FY 2009 Proposed Budget

Business Plan
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Contents
Table of Contents
Table of Contents
Table
specific tele-townhalls, social media, the City’s website, answering calls from residents on a variety of topics and writing articles
that tell the story of the work that the organization does. The City's Intergovernmental Relations Division develops the state and
federal legislative agendas, monitors legislation and activities at the state and federal levels, collaborates with other local
governments and non-governmental organizations on area legislative needs and projects, and manages the City's state and
federal lobbyists. The department also manages resources such as printers and copiers as well as distributes mail throughout
the organization with the goal of improving work efficiencies and effectiveness. Communication and Legislative Affairs.

The Human Resources Department is comprised of five strategically focused divisions, which include Civil Service,
Employee Operations, Employee Services, Organizational Development and Risk Management. The department’s partnership
with the organization’s workforce drives the City’s mission, purpose and core values, while building a thriving community and
maintaining our vision as a pre-eminent city. The department is charged with developing and maintaining innovative
organizational strategies in the areas of human capital management, while minimizing organizational and community risk
measures. In previous years, the department has been recognized with awards and accolades for wellness programming,
volunteer coordination, training and development, and proactive drug/alcohol programs. Recently, Human Resources was the
recipient of the Texas Employer Traffic Safety exemplary award and recognized by the National Safety Council for the
outstanding commitment to promoting safety on our roadways. Major recent accomplishments include the Right-of-Way
Contractor Damage Collections, Volunteer Appreciation Event, Small Cell &
ROW Permit Programs and Badging Software Implementation.

The Information Technology Department is dedicated to being a
trusted partner with our City departments in delivering exceptional services
for our customers. This will be achieved by maintaining a customer-centric
focus, investing in value driven projects, establishing a continuous
improvement support model, promoting workforce development, providing
support and ensuring continual functional utilization of technology systems,
and services to meet our City Council Priorities.

The Municipal Court is a state trial court that
operates at the municipal level of government and has jurisdiction over Class C misdemeanors, city
ordinances, and civil violations in Arlington. Municipal courts serve the important function of
preserving public safety, protecting quality of life, and deterring future criminal behavior. The
Arlington Municipal Court departmental units are
comprised of the following divisions: Administration,
Citation Entry, Dockets, Records, Warrants, Customer
Service, Mailroom, and Collections. Municipal court
clerks have the authority to perform ministerial and administrative duties. These
duties include processing the clerical work of the court, administering daily
operations, maintaining court records and dockets, and processing fine payments
and bonds.
More people come into contact with municipal courts than with all other Texas courts
combined. As such, the Arlington Municipal Court implements best practices in court management and performance
assessment in our processes and procedures. Court personnel have an important role in promoting procedural justice, public
confidence and integrity, and impartiality of the justice system in Arlington.

2021 Adopted Budget and Business Plan 21 City of Arlington, Texas