Page 31 - FY 2009 Proposed Budget

Business Plan
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SHARED SERVICES
The City of Arlington’s Shared Services City Service Team consists of Asset Management, Communication & Legislative
Affairs, Human Resources, Information Technology, Municipal Court, and the Office of Strategic Initiatives. The mission
of the Strategic Support Team is to embrace the City’s vision of being a pre-eminent city by dedicating resources to partner with
customer departments.

Asset Management includes Building Design and Construction, Facility Services, Fleet Services and Solid Waste & Recycling.
Together these teams are responsible for physical assets that are owned and controlled by the City, including libraries, recreation
centers, public safety facilities and sanitary landfill. Asset Management works in partnership with departments throughout the
organization to ensure effective stewardship of assets to deliver services.

Building Design and Construction manages vertical construction projects.
Current, they include the Texas Rangers Golf Clubhouse scheduled for
completion in August 2020; the Beacon, a recreation center in southeast
Arlington, scheduled to be complete Summer 2020; and East Library and
Recreation Center which is on target for completion in Fall 2020. Additionally,
the team is overseeing design for the Fire Station No. 1 rebuild and Active
Adult Center. These projects are part of $100 million in building construction
projects managed so far in FY 2020.

Facility Services is responsible for over 1.5 million square feet and receives
over 7,000 service requests for maintenance and repairs annually. The team works on building electrical systems, elevators,
fire alarm, generators, HVAC, and plumbing. An in-house carpentry shop builds custom cabinetry, furniture, and specialty
fixtures such as sneeze guards to minimize the spread of the COVID-19 virus.

Fleet Services is responsible for the purchase, specifications, maintenance,
repair, and disposal of fleet assets. The team manages the City’s fleet
maintenance contract for nearly 1,000 vehicles and pieces of equipment. The
fleet maintenance contractor also is responsible for upfitting vehicles and
equipment such as installation of specialty parts for Police units and averages
about 850 workorders a month. Fleet Services also manages purchasing fuel for
the organization.

Solid Waste Management & Recycling manages the contract for operating the City’s
800-acre municipal solid waste landfill which includes green waste and concrete
recycling and a new gas-to-energy facility that converts landfill gas into renewable
natural gas. In FY 2020, staff created an electronic landfill coupon redemption
process for residents. The team also manages the contract for garbage and
recycling collection services and diversion initiatives, including electronics recycling
and composting. The team is working with the North Central Texas Council of
Governments on a regional campaign to reduce recycling contamination, including updating recycling cart lids with bilingual
messages, and sponsoring a new summer youth camp contest to encourage proper recycling.

Communication and Legislative Affairs has divisions in Executive Support, City Secretary’s Office, Vital Statistics,
Office of Communication, Action Center, Intergovernmental Relations and Document Services. Due to the varying types of work,
Communication and Legislative Affairs collaborates with departments throughout the City for communication efforts, open
records requests, customer service, intergovernmental relations, City Council agenda management, legal postings, revenue
enhancement, records management, administration for boards and commissions and managing special projects. The
department also directly serves the City Manager’s Office and the Office of Mayor and Council. The Communication and
Legislative Affairs Department not only facilitates interdepartmental projects to enhance cooperation within the organization, but
also takes the lead in connecting City government to Arlington’s residents through City Council meetings, City-wide and district-

2021 Adopted Budget and Business Plan 20 City of Arlington, Texas