Page 371 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
FIRE – ADMINISTRATION GENERAL
PROGRAM NAME
FIRE ADMINISTRATION
DESCRIPTION / MISSION
Fire Administration coordinates, directs and monitors all activities relating to Fire Prevention and Education, Emergency
Management-Homeland Security Planning, Emergency Ambulance Service and Fire Operations, including Haz-Mat, Technical
Rescue and Explosive Removal services. Fire Administration houses support staff that coordinates, monitors and controls all
operating expenses, all personnel related functions and daily administrative operations in the Department. Administration reviews
the day-to-day operations of the Department to ensure continuous improvement of service delivery to citizens and internal
Department personnel. Fire Administration strives to be open and innovative, and to anticipate the future needs of the City and
Fire Department.

GOALS
• To ensure the quality of customer service and the readiness of Fire Department members to respond to emergency incidents
through training and education. (Safety and Security)
• To strive to continuously improve the City’s overall fire protection capabilities, thereby maintaining the City’s favorable (2) Public
Protection Classification (PPC) rating. (Safety and Security)
• To ensure the effective and efficient use of Fire Department human and physical resources. (Effective and Efficient Delivery of
City Services)
• To identify measures to enhance the occupational safety and health of all Fire Department members. (Safety and Security)
• To be active in the Fire Service community outside the Department, and project a positive image for the City. (Local and
Regional Leadership)

OBJECTIVES
• Meet all Texas Commission on fire protection standards.
• Provide fire and EMS training for all personnel to maintain State certifications.
• Monitor and update Strategic Plan.
• Conduct a status review of the Fire Department occupational safety and health program in accordance with NFPA 1500.
• Monitor budget to ensure proper allocation and efficient expenditure of funds within budget.
• Monitor data and reports to ensure proper and efficient use of human & physical resources.
• Evaluate fire information management system to provide better data and access data in a more timely manner.
• Maintain a 95% or better Citizen satisfaction rate for overall Service Delivery for Department.
• Be active leader in local, regional and state Fire related organizations and associations.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Safety and Security
# Of authorized sworn department positions 91 91 97
# Of authorized civilian department positions 3 3 3
# Of command staff planning sessions conducted 18 24 24
# Of Medical Director update meetings conducted 2 2 2
# Of station meetings conducted 12 50 52
# Of sworn firefighters per 1,000 population: 0.75 0.77 0.73
# Of citizens attending citizen fire academy 16 20 20
# Of apparatus/vehicle purchases placed in-service 1 3 2
% Mandated fire training completed 100.00% 100.00% 100.00%
% Mandated EMS training completed 100.00% 100.00% 100.00%
Amount budgeted $11,845,183.00 $13,621,936.00 $14,085,663.00
Per capita cost for fire/emergency services
# Per 1,000 including ambulance staff (91,91,97) 1.33 1.29 1.36

# Per 1,000 excluding ambulance staff (73,73,73) 1.07 1.07 1.07
Property protection classification 2 2 1
Goal: Financial Stability
Community room fees collected $770.00 $875.00 $875.00
Goal: Positive City Image
# Of Media Releases 4 7 9
% Of citizen response rating of department services of excellent
or good 98.70% 99.00% 99.00%
Goal: A Sense of Community
# Of community rooms 2 2 2
# Of Social Media Postings 634 594 606

367