Page 343 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
POLICE – ADMINISTRATION GENERAL
PROGRAM NAME
ADMINISTRATION
DESCRIPTION / MISSION
Police Administration is responsible for the Office of the Chief of Police and the management of two bureaus in the Police
Department: Management Services Bureau and Operations Bureau. Responsibilities include planning, directing, coordinating and
evaluation of all police activities. Through the effective management and utilization of all departmental resources, our mission is to
work in a partnership with our citizens to maintain a safe, peaceful community by providing excellence in all police services
dedicated to the highest standards of ethics and integrity while preserving and protecting life and property.

GOALS
• To maintain a position of leadership among Texas law enforcement agencies by upholding the accreditation standards set by the
Texas Law Enforcement Best Practices Recognition Program. (Positive City Image)
• To enhance Administration’s quality of customer service to the other activities within the Police Department and the citizens of
North Richland Hills. (Safety and Security)
• To preserve the Police Department's integrity and professional image in the community. (Positive City Image)
• To maintain the high level of teamwork between the Police Department and other City departments inclusive of the Mayor and
City Council. (Positive City Image)
• To foster volunteerism and community involvement through the advancement of the Volunteers in Police Service Program.
(Sense of Community)
• To continue the Police Department’s Partnership with the Community philosophy through innovative community outreach
initiatives. (Sense of Community)
• To operate the Police Department with the most effective and efficient use of resources possible through strategic planning.
(Efficient and Effective Delivery of Services)
• To maintain the department's professional image by proactively providing accurate, timely and relevant information to the media
and to the citizens. (Positive City Image)
OBJECTIVES
• Maintain administration and supervision for all police activities.
• Maintain compliance with the 168 Texas Law Enforcement Best Practices.
• Conduct planning and policy development through research of developing issues affecting police services.
• Plan, implement and maintain programs for all activities through the general fund and crime control district fund.
• Monitor the budget to maintain and ensure proper allocation of funds.
• Maintain the number of officers per 1,000 population.
• Provide necessary investigations and inspections to ensure personnel compliance with departmental policies.
• Communicate with the community through various social media platforms.
• Maintain positive working relationships with the media by remaining accessible, transparent, and delivering appropriate
responses in a timely manner by a variety of available medium including applicable outlets across the web and through mobile
and email platforms.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Safety and Security
# Of authorized sworn positions - Department (FTEs): 112.00 114.00 114.00
# Of authorized civilian positions - Department (FTEs): 83.86 85.86 85.86
# Of authorized sworn positions - Administration (FTEs): 4.00 4.00 4.00
Director of Public Safety/Chief of Police 1.00 1.00 1.00
Assistant Chief of Police 2.00 2.00 2.00
Lieutenant 1.00 1.00 1.00
# Of authorized civilian positions - Administration (FTEs): 4.00 4.00 4.00
Office Coordinator 1.00 1.00 1.00
Planning & Research 1.00 1.00 1.00
Social Media Coordinator/Public Information Officer 1.00 1.00 1.00
Police Records Technician 1.00 1.00 1.00
# Of officers per 1,000 population 1.64 1.62 1.6
% Of citizens rating excellent or good police services 94.00% 94.00% 95.00%
% Of citizens rating excellent or good police visibility 86.00% 86.00% 89.00%
Population used for calculations 68,143 70,148 71,200
UCR Part One Crimes Per 1,000 Population (Calendar Year) 24 22 21

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