Page 345 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
POLICE – COMMUNITY RESOURCES GENERAL
PROGRAM NAME
COMMUNITY RESOURCES DIVISION
DESCRIPTION / MISSION
The Community Resources Division is comprised of two sections, Community Services and Training. These sections work
together in maintaining professional employee standards through applicant screening, and training, as well as, community
engagement through education and crime prevention. Community partnerships are fostered through crime prevention programs, a
Volunteer Resource Coordinator, and the Crime Victim’s Liaison program. Community Services coordinates all formal
educational components throughout the city to promote and improve crime prevention strategies. In nurturing community
involvement, this Division is able to work in partnership with citizens in maintaining a safe and peaceful community. This Division
also ensures authorized public safety staffing levels are maintained through stringent background and hiring practices.
Community Resources maintains the department's professional image by proactively providing accurate and timely information to
the media and other public outlets. The Mental Health Peace Officer / Crisis Intervention program assists the community with
mental health resources.

GOALS
• To ensure optimum department staffing through recruiting, screening and hiring the best qualified candidates for police
employment. (Safety and Security)
• To monitor and preserve the department’s professional image in the community by maintaining progressive training and positive
media relations. (Positive City Image)
• To provide crime prevention services and education to the public and work in partnership to reduce criminal opportunities.
(Safety and Security)
• To provide community connections and assistance through outreach, cooperation, and programs designed to meet the needs of
the community. (A Sense of Community)
• To identify alternate funding sources and shared service opportunities to increase the efficiency and effectiveness of programs
and resources while lowering overall costs. (Financial Stability)
• To provide efficient and proactive service to those in the community who are mentally ill or in crisis. (Safety and Security)

OBJECTIVES
• Hire only the most qualified individuals for employment in the Police Department through conducting thorough background
investigations and adherence to stringent pre-hire qualifications.
• Deliver continuous personnel training, maintain all licenses required or issued by the State of Texas, and further the professional
development of all personnel.
• Maintain positive working relationships with the media by remaining accessible, transparent, and delivering appropriate
responses in a timely manner by a variety of available medium.
• Provide community outreach, partnership, and interaction through the department’s Citizens’ Police Academy (C.P.A.),
Volunteers in Policing Service Program, Crime Watch/CFMH Programs, and the Volunteer Community Resource Coordinator’s
• Provide on-site law enforcement services and activities on school campuses by providing School Resource Officers at
designated schools.
• Provide expert assistance to crime victims through the department’s Crime Victim’s Liaison for counseling, professional referrals,
and assistance in the State’s qualification process for compensation.
• Identify grant funding sources and shared service opportunities to increase the efficiency and effectiveness of police services
and supplement or expand resources not otherwise available to the department.
• Provide outreach to our Spanish speaking community in North Richland Hills and the surrounding area through the Unidos
Hispanic community outreach and support program.
• Provide proactive response to the mentally ill or those in crisis.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Safety and Security
# Of authorized sworn personnel (FTEs): 11.00 12.00 12.00
Captain 1.00 1.00 1.00
Sergeant 2.00 2.00 2.00
Officer 8.00 9.00 9.00
# Of authorized civilian personnel (FTEs): 1.48 4.48 4.48
Administrative Technician 1.00 1.00 1.00
Grant Coordinator 0.48 0.48 1.00
Victim Assistance Coordinator 0.00 1.00 1.00
Victim Assistance Specialist 0.00 2.00 2.00
# Of Contract Employees: 2.00 0.00 0.00

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