Page 286 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
PUBLIC WORKS – ENGINEERING UTILITY
PROGRAM NAME
DEVELOPMENT
DESCRIPTION / MISSION
The Development Division is responsible for providing quality, timely review of plats and plans for improvements to the City’s
infrastructure systems along with inspection services. This includes plan reviews for all developers and CIP construction projects,
as-built plan retention, and engineering support for other activities. This division also assists residents and other City departments
with technical issues relating to drainage, traffic, water and sanitary sewer. This Division coordinates with TxDOT and other
outside agencies on projects constructed within the City limits of North Richland Hills.

GOALS
• To meet or exceed review times for plats and construction plan submittals as specified with the development review schedule.
(Quality Community Development and Revitalization)
• To provide timely responses to all drainage complaints. (Positive City Image)
• To maintain high quality inspection services and to make improvements where possible. (Quality Community Development and
Revitalization)
• To improve customer services by providing more avenues of communication from citizens. (Positive City Image)
• To improve interdepartmental communication. (Quality Community Development and Revitalization)
• To meet FEMA’s changing requirements by improving citizen awareness of the existence of floodplains and to provide
information and resources related to flooding and floodplain management. (Quality Community Development and Revitalization)

OBJECTIVES
• Reduce the amount of time necessary to issue final acceptance letters and final plan review letters for developer projects.
• Carefully track the progress of all reviews, communicate progress internally and utilize all available resources as necessary to
meet deadlines.
• Respond to all drainage complaints within one business day.
• Obtain Texas Engineering Extension Service (TEEX) Construction Certification for all Public Works Construction Inspectors.
• Train Development staff to review flood plain studies.
• Utilize the Public Works link on the City’s web page to provide another source of communication between the Public Works
Department and citizens.
• Follow-up on issues discussed during the Development Review Committee meetings within 5 business days.
• Continue to manage FEMA identified flood hazard areas to insure that the City obtains a reasonable FEMA Community Rating
System (CRS) ranking.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Quality Development and Revitalization
# Of staff hours available:
Director / City Engineer (.25 FTE) 520 hours 520 hours 520 hours
Civil Engineer (.25 FTE) 520 hours 520 hours 520 hours
Engineer Associate (.25 FTE) 520 hours 520 hours 520 hours
Engineering Aide (.50 FTE) 0 hours 0 hours 0 hours
# Of plats (preliminary & final) reviewed: 25 25 25
First submittals (including rough proportionality determinations) 25 25 25
Second submittals 15 15 15
# Of "development" construction reviewed: 30 30 30
First submittals 20 20 20
Second submittals 16 16 16
# Of traffic impact analyses (TIAS) reviewed 3 2 2
# Of flood studies (LOMR, CLOMR, etc.) reviewed 2 1 1
Amount of development projects reviewed and under construction
(in millions) $4.7M $4.5M $5.0M
# Of floodplain determinations 8 15 10
# Of drainage complaint site visits 5 25 15
# Of staff hours per plat review (including rough proportionality
determinations) 4 hours 4 hours 4 hours
# Of staff hours per construction plan review 12 hours 12 hours 12 hours
# Of staff hours per floodplain related issues 2 hours 2 hours 2 hours
# Of staff hours per engineering questions 1 hours 1 hours 1 hours
# Of staff hours per drainage complaint 2 hours 2 hours 2 hours
# Of staff hours per TIA reviews 4 hours 4 hours 4 hours
% Of time spent on plat reviews 15.00% 15.00% 15.00%

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