Page 195 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
HUMAN RESOURCES – ADMINISTRATION SELF INSURANCE
PROGRAM NAME
RISK MANAGEMENT
DESCRIPTION / MISSION
With the City’s Core Values as our model for service, aggressively strive to protect the City’s human, physical and financial assets.
Continually identify and analyze all potential risk exposures as well as assess, evaluate and implement appropriate risk control
methods and risk financing techniques.

GOALS
• To develop and provide centralized injury and risk reduction programs assuring a safe and healthy work environment. (Efficient
and Effective Delivery of City Services)
• To perform a thorough ongoing review of all exposures and claim histories, reduce the severity and frequency of all accidents
and work-related injuries. (Efficient and Effective Delivery of City Services)
• To ensure compliance with Federal, State and local laws relating to the Risk Management function. (Financial Stability)
• To ensure injured employees receive adequate and appropriate medical care through an effective claims management process.
(Quality Development and Revitalization)
• To manage workers’ compensation claims to quickly return employees to a productive work status and reduce claims costs.
(Quality Development and Revitalization)
• To continually identify viable risk control and risk financing options. (Financial Stability)
• To resolve all liability claims in a consistent and expedient manner. (Efficient and Effective Delivery of City Services)
• To negotiate with vendors to obtain quality services and/or products at a competitive cost for claims adjusting, occupational
healthcare, employee training and insurance. (Financial Stability)

OBJECTIVES
• Return injured employees to work as soon as possible.
• Provide practical and useful departmental loss information to supervisors to assist with preventing employee injuries and
equipment accidents.

2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Financial Stability
# Of full-time personnel devoted to the risk management function 3.00 3.00 3.00
# Of lost-time and medical only worker’s compensation claims 46 45 45
# Of auto and general liability claims processed 51 48 50
# Of medical only injuries* 32 50 54
# Of lost-time injuries 14 15 15
# Of incident only injuries** 28 34 40
# Of vehicle/equipment accidents (all damages regardless of cost
and/or repairs made) 32 35 35
% Of workers compensation claims reported to claims adjuster
within 2 business days 100.00% 100.00% 100.00%
% Of auto and general liability claims reported to claims adjuster
within 2 business days 100.00% 100.00% 100.00%

* Average # medical only injuries is 54 over the last 6 years. FY
17/18 was unusually low.
** Average # incident only injuries is 49 over the last 6 years. FY
17/18 was unusually low.

191