Page 218 - Hurst FY20 Approved Budget

CITY OF HURST

0228 FACILITIES
GENERAL FUND COMMUNITY SERVICES MAINTENACE

Objectives:

• Facility Services will continue to complete a minimum of 75% of work requests, within 7
days of receipt, by committing to a culture of innovation and efficiency
 0-3 Years Short Term

Performance Measures: PY Actual CY Estimate Projected

Input:

Number of Personnel 2 2 2

Workload/Output:

Number of HVAC Units 114 114 114

Number of HVAC units replaced 2 3 3
Number of Work Requests
processed 650 650 750

Effectiveness:

Percentage of work requests
completed in 7 days 95% 95% 95%

Efficiencies:

Percentage of work requests
responded to in 8 hours 100% 100% 100%

202

137