Page 114 - FY2020Colleyville

Library Department

FY 2020 Department Business Plan

Department Description

The Library serves the cultural, educational, and intellectual needs of Colleyville residents of
all ages.

First and foremost, the Library works to ensure that residents of all ages in Colleyville will
have access in a timely manner to materials in a variety of formats, anytime, anywhere, to
enhance their leisure time. Secondly, the Library offers an array of early literacy programs
and services for children from birth to age five, designed to create young readers. In addition,
the Library works to insure that Colleyville residents of all ages will have a resource center
that provides materials and programs that address their need to explore topics of interest for
self-directed personal growth and development opportunities throughout their lives.
The mission of the Library is:

Colleyville residents of all ages will have state-of-the-art library services, accessible “Anytime.
Anywhere.

Core Services

To successfully accomplish the duties of the office, the Library Department is responsible for
the following core services:

1. Provide reading, viewing and listening materials
2.1- Provide responsive, efficient city services
2.3- Effectively leverage information technology

The Library works to ensure that residents of all ages in Colleyville will have access in a
timely manner to materials in a variety of formats, anytime, anywhere, to enhance their
leisure time and will have the help they need to make choices from among the options. To
support this service, the Library provides an array of adult and children’s library materials
in a variety of formats: fiction and non-fiction books; magazines; DVDs; music CDs; books
on CD; digital media downloads, including eAudio books, eBooks, and eMagazines; and
access to online databases in the Library and remotely. Access to Library materials is
provided seven days a week, twenty–four hours a day via the online catalog and the
Library’s downloadable digital collection. Users are allowed to place holds on materials
online or in the Library and receive e-mail or telephone notification when the item becomes
available. The Library’s online catalog is designed to enhance the user experience and

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