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Information Systems
Management
FY 2020 Department Business Plan
Department Description
Information Systems Management provides effective technology support for audio/visual,
computer, multimedia, voice, video, data center operations, geographical information,
telecommunications, web based applications, and services to all areas of the City. The
department promotes and facilitates the effective integration of technology into the basic
mission of the city through planning, programming, training, consulting, and other support
activities. The Information Systems Management department develops, enhances, and
manages the City’s enterprise networks to provide high speed communications and highly
functional connectivity among all information resources. The department employs new uses
of information technology within the City through the support for exploratory and innovative
applications and provides leadership for secure, effective, strategic, and tactical planning in
the use of technology.
Core Services
To successfully accomplish the duties of the office, Information Systems management is
responsible for the following core services:
1. Network Operations
1.3 – Assure convenient access to public information
2.1 – Provide responsive, efficient city services
2.3 – Effectively leverage information technology
Management of Wired or Wireless infrastructure that allows communications between any
known digital devices.
2. Application Systems Operations
1.3 – Assure convenient access to public information
1.4 – Communicate thoroughly and strategically
2.1 – Provide responsive, efficient city services
2.3 – Effectively leverage information technology
Management of software platforms, operating systems, and the hardware those systems
reside on.
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