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General Fund





            Scorecard
                           Asset Management                   FY 2017      FY 2018       FY 2019      FY 2020
                             Key Measures                      Actual       Actual       Estimate      Target
                                                        General Fund
             Overall satisfaction of Construction Management’s
             services “exceeds” or “meets” expectations           100%           75%         100%           90%
             Overall satisfaction of facility maintenance and repair
             services “exceeds” or “meets” expectations            87%           91%          90%           95%
             Major building components operating within their
             designed life:
                HVAC                                                                                   Maintain or
                                                                   49%           49%          50%        Increase
                Boilers                                                                                Maintain or
                                                                   64%           64%          64%        Increase
                Generators                                                                             Maintain or
                                                                   89%           89%          89%        Increase
                Elevators                                                                              Maintain or
                                                                   88%           88%          88%        Increase
                Roofs                                                                                  Maintain or
                                                                   65%           65%          65%        Increase
             Overall satisfaction of custodial services contractor   New Measure
             “exceeds” or “meets” expectations               in FY 2018          80%          90%           90%
                                                        Environmental
             Citizen perception of trash collection services       84%           83%          76%           80%
             Citizen perception of residential recycling  services  84%          83%          81%           80%
             Recycling Collected Curbside (Tons)                                                       Maintain or
                                                                 23,879        23,242       23,242       Increase
             Library Recycling Collected (Tons)                                                        Maintain or
                                                                    155           180          180       Increase
             Leaf Recycling Program (Tons)                  New Measure                                Maintain or
                                                             in FY 2018           394          394       Increase
             Number of multi-family recycling outreach presentations
             given                                            New Measure in FY 2019             6             6


                                           Asset Management Expenditures

                                                Actual          Budgeted          Estimated         Adopted
                                               FY 2018           FY 2019           FY 2019          FY 2020
             Administration                 $                                 -  $                   428,504  $                   415,435  $                   621,031
             Construction Management                                      -                       479,663                       499,352                       483,623
             Solid Waste Operations                                       -                       337,154                       307,664                       387,569
             Custodial                                                    -                       868,437                       858,008                       879,443
             Facility Repair                                              -                    3,662,400                    3,644,622                    3,859,552
             TOTAL                          $                            -  $                5,776,158  $                5,725,081  $                6,231,218











             2020 Adopted Budget and Business Plan                                        165                                                                  City of Arlington, Texas
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