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General Fund





            Scorecard
                                Libraries                       FY 2017      FY 2018      FY 2019      FY 2020
                              Key Measures                      Actual        Actual      Estimate      Target
             Volunteer service hours                               24,002        19,654      20,000       20,000
             Citizen satisfaction with overall library services      89%           92%         92%          93%
             Visits per capita                                        3.2           2.7         5.5          5.5
             Circulation per capita                                  5.67          5.61         6.5          6.5
             Circulation of Digital materials                     226,929       224,268     270,800      250,000
             Library materials per capita                             1.7          1.33         1.8          1.8
             Grant and gift funds as a percentage of total general fund
             allocation                                            10.79%          21%          7%           6%
             Early Learning program attendance                          20,983             21,109            30,972            31,901
             Circulation of Picture, Easy, & Board Books          365,326       361,734     488,343      372,586
             Circulation of Early Learning Kits                     2,148         3,115       2,800        3,200
             Library Customer satisfaction with overall East Arlington
             Branch library services                                 96%           88%         90%          85%
             Total number of SRC participants (all ages logs returned)  6,564     7,105       7,318        7,538
             Overall Library facility satisfaction rating (excellent/good)  91%    97%         90%          80%
             Staff Training Development Hours                 New Measure
                                                               in FY 2018         2,336       2,104        2,400
             % of total registered borrowers with account activity in the  New Measure
             last 12 months                                    in FY 2018          28%         50%          40%
             % of new library account with active use in the last 12   New Measure
             months                                            in FY 2018          32%         50%          50%
             Community connections contact hours (community
             outreach programming, information sessions, and   New Measure
             community meetings)                               in FY 2018       1,385.4       1,162        1,385

                                                 Library Expenditures

                                                Actual          Budgeted          Estimated         Adopted
                                               FY 2018           FY 2019           FY 2019          FY 2020
             Administration                 $                2,084,743  $                1,892,994  $                1,903,856  $                2,126,306
             Operations & Facility Mgmt.                      2,608,176                    2,587,824                    2,545,121                    2,627,677
             Content & Technical Services                     2,240,116                    2,399,341                    2,337,222                    2,435,200
             Prog. Mgmt. & Comm. Engagement                    1,442,427                    1,582,932                    1,606,452                    1,668,480
                 TOTAL                      $                8,375,462  $                8,463,091  $                8,392,650  $                8,857,663

                             Authorized Positions and Expenditures by Category


                                                Actual          Budgeted        Estimated         Adopted
                                               FY 2018          FY 2019          FY 2019          FY 2020
               Authorized Positions                68              68               68               68

               Personnel Services            $           5,616,042  $           5,674,800  $           5,503,837  $           5,749,825
               Operating Expenses                         2,759,421               2,788,291               2,888,813               3,107,838
               Capital Outlay                                              -                               -                                  -                               -
               TOTAL                         $           8,375,462  $           8,463,091  $           8,392,650  $           8,857,663



             2020 Adopted Budget and Business Plan                                        146                                                                  City of Arlington, Texas
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