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General Fund
Scorecard
Libraries FY 2017 FY 2018 FY 2019 FY 2020
Key Measures Actual Actual Estimate Target
Volunteer service hours 24,002 19,654 20,000 20,000
Citizen satisfaction with overall library services 89% 92% 92% 93%
Visits per capita 3.2 2.7 5.5 5.5
Circulation per capita 5.67 5.61 6.5 6.5
Circulation of Digital materials 226,929 224,268 270,800 250,000
Library materials per capita 1.7 1.33 1.8 1.8
Grant and gift funds as a percentage of total general fund
allocation 10.79% 21% 7% 6%
Early Learning program attendance 20,983 21,109 30,972 31,901
Circulation of Picture, Easy, & Board Books 365,326 361,734 488,343 372,586
Circulation of Early Learning Kits 2,148 3,115 2,800 3,200
Library Customer satisfaction with overall East Arlington
Branch library services 96% 88% 90% 85%
Total number of SRC participants (all ages logs returned) 6,564 7,105 7,318 7,538
Overall Library facility satisfaction rating (excellent/good) 91% 97% 90% 80%
Staff Training Development Hours New Measure
in FY 2018 2,336 2,104 2,400
% of total registered borrowers with account activity in the New Measure
last 12 months in FY 2018 28% 50% 40%
% of new library account with active use in the last 12 New Measure
months in FY 2018 32% 50% 50%
Community connections contact hours (community
outreach programming, information sessions, and New Measure
community meetings) in FY 2018 1,385.4 1,162 1,385
Library Expenditures
Actual Budgeted Estimated Adopted
FY 2018 FY 2019 FY 2019 FY 2020
Administration $ 2,084,743 $ 1,892,994 $ 1,903,856 $ 2,126,306
Operations & Facility Mgmt. 2,608,176 2,587,824 2,545,121 2,627,677
Content & Technical Services 2,240,116 2,399,341 2,337,222 2,435,200
Prog. Mgmt. & Comm. Engagement 1,442,427 1,582,932 1,606,452 1,668,480
TOTAL $ 8,375,462 $ 8,463,091 $ 8,392,650 $ 8,857,663
Authorized Positions and Expenditures by Category
Actual Budgeted Estimated Adopted
FY 2018 FY 2019 FY 2019 FY 2020
Authorized Positions 68 68 68 68
Personnel Services $ 5,616,042 $ 5,674,800 $ 5,503,837 $ 5,749,825
Operating Expenses 2,759,421 2,788,291 2,888,813 3,107,838
Capital Outlay - - - -
TOTAL $ 8,375,462 $ 8,463,091 $ 8,392,650 $ 8,857,663
2020 Adopted Budget and Business Plan 146 City of Arlington, Texas