Page 31 - Ord 866 Adopting a revised Fiscal Year 17-18 and new proposed Fiscal Year 18-19 budget
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Section 1 Executive
                                                                                               Strategic Plan




               PERSPECTIVES            OBJECTIVES                   PERFORMANCE MEASURES

                                                               Alignment between comp plan, zoning &  dev. Regulations
                                                               Ratio of exemplary schools in/ around Westlake
                                       Preserve Desirability
                                                               Enrollment composite ( capacity vs. wait list)
                                          Quality of Life
                    Citizens,                                  Student successes from WA
                                                               Direction Finder survey results
                   Students,
                      And                                      Attrition rate
                                                               Average length of time residents live in Westlake
                 Stakeholders              Increase            Percentage of leavers ( all)
                                             CSS               External validation points ( awards per year)
                                          Satisfaction         Direction Finder survey results
                                                               Percentage of violations issued to residents due to failure to
                                                               meet development/ code requirements
                                       Increase Financial      Fund Balance
                   Financial           Capacity & Reserves     Quarterly financial report data
                 Stewardship               Increase            Local revenue monitoring
                                        Revenue Streams        Percent of revenues budgeted
                                                               Percentage of time spent on Q2 planning and
                                                               implementation
                                      Maximize Efficiencies    Number of policies and procedures updated/ passed
                                          Effectiveness        quarterly)
                                                               Number of internal processes reviewed and updated each
                   Municipal                                   quarter
                      And                 Encourage            Percentage of first submission plans that meet
                  Academic              Westlake’ s Unique     environment/ development goals
                                         Sense of Place        Percentage of CSS participation events/ meetings
                  Operations
                                                               Increased survey completion ( All)
                                      Increase Transparency,   Direction Finder survey ( effectiveness of town
                                         Accessibility &       communications,  effort to keep residents informed,
                                        Communications         opportunities for public input and availability of town records.
                                                               Email/ website statistics
                                                               Percentage of qualified candidates within applicant pools
                                      Attract, Recruit, Retain  Time to fill positions
                                        Develop the Highest    Percent of increased competency specific
                                        Quality Workforce      Employee turnover rate
                    People,                                    Employee satisfaction results
                   Facilities,                                 Overtime vs. Comp time

                      and             Improve Technology,      Critical infrastructure downtime
                                      Facilities & Equipment   Cost of repairs vs.  replacement costs
                 Technologies                                  Projected CSS growth
                                       Optimize Planning &     Direction Finder survey results
                                    Development Capabilities
                                                               Percentage of deadline compliance


              These performance measures help determine the quantity and quality of our work, as identified in
              our plans.  We consistently evaluate our work and review our performance quarterly because we
              firmly believe that what gets measured gets done.







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