Page 24 - Ord 866 Adopting a revised Fiscal Year 17-18 and new proposed Fiscal Year 18-19 budget
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Section 1 Executive
Service Level Adjustments
SERVICE LEVEL ADJUSTMENTS BY PERSPECTIVE
This budget aligns our organizational priorities contained in the Town’s Balanced Score Card
by Perspective, with the resources needed to fund Service Level Adjustments ( SLA).
This shows how these SLA’s impact the BSC’s strategic objectives within each of the BSC
perspectives. Further, it connects how each SLA within each Perspective addresses
challenges identified in the transmittal letter.
TOTAL ONE- TIME ON- GOING
PERSPECTIVE & OUTCOME OBJECTIVE
AMOUNT AMOUNT AMOUNT
CUSTOMERS, STUDENTS, STAKEHOLDERS
Outcome Objectives: 947,016 0
947,016 $
Preserve Desirability & Quality of Life 100% 0%
Increase CSS Satisfaction
FINANCIAL STEWARDSHIP
Outcome Objectives: 9,243,527 467,452
9,710,979 $
Increase Financial Capacity & Reserves 95% 5%
Increase Revenue Streams
MUNICIPAL AND ACADEMIC OPERATIONS
Outcome Objectives:
35,000 234,827
Maximize Efficiencies & Effectiveness 269,827 $
13% 87%
Encourage Westlake’ s Unique Sense of Place
Increase Transparency, Accessibility & Communications
PEOPLE, FACILITIES AND TECHNOLOGY
Outcome Objectives:
3,135,503 274,552
Attract, Recruit, Retain, Develop Quality Workforce 3,410,055 $
92% 8%
Improve Technology, Facilities & Equipment
Optimize Planning & Development Capabilities
NET CHANGE $ 5,084,080 $ 5,126,009 $( 41,925)
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